Delivered
work
Case studies from healthcare, life sciences, and enterprise platforms — production agents, governance frameworks, and the delivery work underneath both.
Each one follows the same shape: context, problem, approach, what I did, outcome, and what I would do differently. Quantified where the numbers exist.
The Knowledge Curator
Built and hardened a production agent that resolves support questions natively from live Jira and Confluence context, cutting senior architect escalations by 40%.
Read the case study →Intranet at National Scale
Set up the migration framework and led validation, mapping, build, and QA for a national hospital system’s intranet content migration from LumApps to SitecoreAI, across multiple consumer-facing markets.
Read the case study →Governing AI Inside a $750K Scope Change
Led a multi-state hospital network’s mobile app and Epic MyChart go-to-market across four states, absorbing a $750K change order without moving the launch date.
Read the case study →RAG in a HIPAA Environment
Designed a RAG-based clinical document intelligence system across 9+ decentralized clinical trials, improving response time by 80% while staying HIPAA-compliant.
Read the case study →AIOps, Trusted by Enterprise Customers
Led AI-driven operational workflows for a cloud-native AIOps platform, migrating 26,000+ support tickets with zero security incidents and lifting enterprise satisfaction 17%.
Read the case study →An International Launch, On Time, In Peak Season
Guided a $10M, 6-time-zone Hybris platform upgrade and an Australian market launch, on schedule, into peak holiday readiness.
Read the case study →Two PMOs, Built From Zero
Built program-management practice from zero at two agencies, delivering 113+ projects across five industries.
Read the case study →