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Case studies from healthcare and enterprise platforms: production agents, governance frameworks, and the delivery work underneath both.

2026AI product deliveryTransportation, contract

The Knowledge Curator

Built an agent that keeps runbooks current, freeing four engineer hours a week.

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The Curator dataflow: Jira tickets flow one way into the weekly Curator agent, which writes runbook evidence to Confluence and a weekly digest to Slack.
2025–26Agile delivery / HealthcareHealthcare, national

Intranet at National Scale

Set up the migration framework and led validation, mapping, build, and QA for a national hospital system’s intranet content migration from LumApps to SitecoreAI, across multiple consumer-facing markets.

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The migration ran from LumApps through validation, analysis, build and QA, and exports that failed validation looped back to the source to be re-exported, normalized and reconciled before anything moved on.
The governance model: policy guides content created with AI, a Risk Agent checks it, passes publish on their own with the decision logged, and failures go to a shared JSM queue with Intake Agent tickets, then to a Legal Agent and a human call within 3 business days. An agent summary feeds a biweekly sync that tunes the policy and agents.
2025AI governance / HealthcareHealthcare, multi-state

AI Governance for Healthcare Marketing

Designed an AI governance model for a multi-state hospital network’s marketing, got it approved, built it into the client’s AI harness, and tuned three agents until 92% of content cleared review on its own.

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